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FAQ

General information


Cancellation Policy
If for any reason you are unable to attend an event please get in contact with us. If it’s over a month before the event you will get a full refund (minus booking fees), however if it’s after we are unable to offer a refund.


Weather 

In the event of extreme weather conditions we may have to change the schedule or remove some events. We will contact you as soon as possible and a refund or entry to rescheduled event will be offered.


Are there any age restrictions?

All of our activities (unless advertised as for children) are for participants aged 16yrs and older. There is no upper age limit and we welcome those of all ages.

I am not sure of my ability?

We want everyone to have fun and feel a little bit challenged at our sessions, but we never want anyone to feel intimidated or out of their comfort zone. If you aren't sure if a session is for you, please contact us for advice.

Isn"t mountain biking dangerous?

There will always be risk involved in mountain biking, but we believe that these risks can come with huge rewards, and can teach us a lot about ourselves, as well as improving our physical and mental health. Our coaches and guides are all experiencedcarry and are there to guide you. However, it is always up to each individual to decide what they want to ride. Stopping and watching others techniques can be just as useful.

Festival FAQs

Disabled Access and Disability

We want to be as inclusive as possible at our festival, but are aware that not all of the sessions will be able to be attended by everyone. With that in mind, we are working on  being able to offer guided rides suitable for handcyclists. Please get in touch for more information.


Camping

There is camping from the Friday - Sunday, while we understand that everyone enjoys their home comforts when camping, we ask you to be considerate of the number of people coming to this event, and maybe not bring your 8 person tent if you’re camping on your own.


Campervan spaces

We have limited space and limited tickets. Campervans must be under 6m in length.  Once their sold out please book at Cobleland Campsite ane make use of our free shuttle run.

Dorm Rooms

Dorm rooms are available for the fri&sat evening. These will be shared rooms with bunk beds, toilets, showers, and a kettle.

E-Bikes

E-bikers are more than welcome to join us and there will be a place to charge your bike during the festival.

Travelling to Aberfoyle

As with any small festival we are stretched, and are unable to offer anything beyond the local parking facilities. The nearest train station is Stirling, so we are advising those who are unable to travel by car to pop a post on our facebook page and carshare.

Flying Solo

If you're new to the sport, or just coming by yourself, and feel like you may not know anyone, never fear! We will have a buddy system throughout the weekend. At registration let us know and our friendly team will point you in the direction of other solo flyers.  We also encourage you to use the social media platforms to reach out to others

Types of Trails

Aberfoyle is an area with natural trails, so while they are marked as blue, red, or black, they may be more techy than you're expecting. When signing up for coaching sessions or guided rides, please speak to the coaches and volunteers and they will be able to help you pick the best session for you.

BBQs

We are politely asking that BBQs of any kind are not brought to the campsite, we are offering food outlets from the local community, and would kindly appreciate these facilities being used.

Firepit

Weather permitting we are delighted to a fire pit, which will be great for an evening bevvy or two and some chats about the days ride.

Alcohol

#HeroesBuyBeeros….it’s a hashtag we’re stealing from other independent festivals and events, and it’s something we believe in. That said, we welcome a little tipple, but do ask if you can to put some money behind the bar

Showers and Toilets

The facilities at Dounans are exactly what we need for a weekend of mtb and gravel rides, there’s a shower and toilet block, easily accessible near the festival village.

Bike hire and demo bikes

There will be a selection of bikes for hire at an additional cost and a range of demo bikes

Partner Pass

Bringing a partner/friend/relative that is not taking part in the coaching, workshops, or guided rides? Grab a Partners Pass for entry to event village, evening entertainment, and demo bikes. We will even put on some short social rides organised by the team's partners so theres lots to keep them entertained while you make the most of the Dirt Divas experience


Litter

We are so lucky to use the Dounans site so please do not litter.

Can I bring glass onto the site?

Please do not bring any glass on site, we would like to leave the area as we find it

I would like to trade at the festival, how do I apply?

Perfect, we would love for you to trade on site, but please contact us at info@dirtdivasmtb.co.uk and we will work together


Can I bring my pets?

Well behaved dogs are welcome so long as you clean up after them and they are kept on a lead.  They cannot be inside or at any sessions.

What ID do I need to bring with me?

The only time we will be checking ID is for those of us lucky enough to look under 25yrs old #Challenge25

Safety and Security
This years festival is support by Total Control Security. They will be offering us aid throughout the evenings of the festival to make sure the bikes are safe and sound.

Police Scotland will be aware of the event happening, but we believe that a security presence shouldn’t be needed. That said, there will be staff and volunteers throughout the festival site, please do not hesitate to speak to someone if you feel the need too.

Payment Methods

At the festival we will have multiple ways for you to be able to purchase food, merchandise, and items from the bar. We have a card reader (all major debit/visa cards), as well as QR codes (which uses Apple Pay or Google Pay)

Phone Charging

There will be a dedicated area in the festival village where attendees will be able to sit in and charge up their phones

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